We have implemented many new measures such as paperless menu and zero linen usage for both the front and back of the house. Customers are encouraged to look at our menu on their own mobile devices, however, should they need assistance we do have adequate numbers of tablets which are disinfected after every customer’s usage. Likewise, at the end of the meal, we will take the bill to their table encouraging contactless payment but should a customer wish to come to the register to pay, we have signs on the floor reminding guests to keep a 2-meter safety distance.
Our number of staff has also been limited to allow for less contact between them, but of course we have also allowed for more short breaks as working with face masks and gloves, especially in the Mediterranean summer, can be challenging. We have full time cleaning staff also, making sure that all areas are sanitised regularly, and proper health measures are followed. The kitchen has increased the daily area, equipment, and utensils sanitation above norm as per ISO obligations and seating is cleaned thoroughly after every guest’s departure. Likewise, both customer and employee toilets are regularly sanitised and signposting is indicating max number of people entering, which is one at a time. Even though the toilets can accommodate more people, with two cubicles for each male and female, only one person should go into either area at once. There are of course increased expenses due to the new safety measures, but we consider these a worthwhile investment.